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Understand the Rules Before You Start

These terms and conditions set out what you agree to when you open an account with mpo1002 and use any part of the platform — from deposits via DANA, OVO, or GoPay through to placing bets or accessing the lobby.

Applies to all account activityCovers DANA, OVO, GoPay depositsEligibility subject to local lawIndonesia-region access rules applySubject to change with notice
mpo1002 Understand the Rules Before You Start
HOW WE HANDLE THIS

Our Approach to Account Security and Policy

Accepting these terms also means you agree to how we handle the data tied to your account — including the wallet details you link for DANA, OVO, or GoPay transactions. We retain account records for as long as required by applicable obligations, and we do not share your payment details with unrelated third parties. If you want to request a copy of your account data, or ask us to correct something, contact support with a written request through the account inbox or email channel.

Account Data Handling

We store only what is needed to process your transactions and verify your account. Wallet details linked to DANA, OVO, or GoPay are held securely and used solely for payment processing.

Cookie and Session Policy

We use session cookies to keep your account active during a lobby visit. Persistent cookies help us remember your preferred language and payment method so your next login is quicker.

Requesting Changes to Your Record

Write to support via email or the account inbox to request a data correction or account closure. We will confirm receipt and complete the action within the period stated in our policy.

Who to Contact for Policy Issues

All terms and policy concerns go to our support team first. If the issue involves a transaction dispute — for example, a GoPay or DANA transfer not credited — attach the transfer receipt when you write in.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you want to raise a concern about how a rule has been applied to your account — including a dispute over a deposit via OVO or GoPay — our support team is the right place to start. Send a message through live chat, email, or your registered account inbox and we will respond with a reference number and a clear next step.

Team online

Live Chat

Open the chat widget on any page of the site. Explain your query about the terms and an agent will confirm the relevant clause and what it means for your account.

Email Support

Write to our support address with your account ID and the specific term you are questioning. We aim to reply with a clear written answer you can keep for your records.

Account Inbox

Log in and use the internal message centre to submit a terms-related question. Responses appear in the same thread so the full conversation stays in one place.

Common Questions About These Terms

These questions reflect what account holders most often ask when they first read through the terms. If your question is not covered here, live chat is the fastest way to get a direct answer tied to your specific account situation.

They take effect the moment you complete account registration. Depositing through DANA, OVO, or GoPay after sign-up also confirms your acceptance of the current version of these terms.

We update the terms on this page and consider continued account use as acceptance. If you disagree with a change, stop using the account and contact support to request closure before the revision date.

We retain the records needed to satisfy applicable legal and financial obligations. Once that retention period ends, your personal data is removed in line with our data handling policy.

Access and eligibility depend on local law at your location. Players in Jakarta or Bandar Lampung, like all users, must verify that participation is lawful where they are before using the account.

Contact support through live chat or email with your account ID and the specific clause in question. Attach any relevant evidence — such as a GoPay transfer screenshot — so we can review it promptly.

No. Wallet details linked to your account are used only to process your deposits and withdrawals. We do not pass payment information to unrelated third parties.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.